Technical Support, CyberSecurity TAC Engineer

October 23

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Picus Security

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Network Security Device Testing • Automated security testing • Automated Control Assessment • Control Effectiveness testing • Breach and Attack Simulation

51 - 200

💰 Corporate Round on 2022-05

Description

• About The Role • The Picus Global Technical Assistance Center (TAC) team is looking for a Security Specialist who will be part of the TAC team delivering services to customers globally. In this role, you will enjoy challenging and innovative projects, and you will have the opportunity to develop your knowledge and skills in cybersecurity technologies. At Picus, we do not just provide interesting work, we challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work. • We are looking for a talented TAC Support Engineer to join our team in Turkiye. In this role you will support our customers by providing technical expertise to support their utilization of Picus solutions. • This includes technical support to the customer and/or products they engage with on the Picus platform, as well as deploying our solution in the customer environment. These engaging products can include any security device such as AV, Firewall, WAF, IPS, DLP, as well as products like SIEM, EDR, and XDR. • Furthermore, you will also be responsible for developing comprehensive technical support documentation aligned to the Picus Platform as well as driving product growth through testing and suggestions for optimization. • As a TAC Engineer at Picus you will become the ‘trusted advisor’ to our customers and will take a proactive approach to learn and understand their environment to provide the finest technical solutions to strengthen their cyber resilience. • The role is for you if you strongly believe and desire to work on SIEM/EDR/XDR integration in a detection manner.

Requirements

• Bachelor’s degree or equivalent in Computer Science • Good understanding and knowledge of current security control technologies and risks, including firewalls, DLP, AV, endpoint security, web application firewalls, and email security solutions • A few years of experience working in cybersecurity utilizing knowledge of the security/threat landscape with hands-on experience in troubleshooting Log Management with global SIEM, EDRs, and XDRs • Ability to optimize/tune Alerts and Log Search queries with best practices • Basic knowledge of Linux System Administration • Basic understanding of Windows-based or Linux-based operating systems, their management, operation, and risks. • Expert technical knowledge of and experience troubleshooting TCP/IP networks • Familiarity with a wide variety of networking topics, including protocol analysis, such as Wireshark • Proficiency in written and spoken English • Good written and verbal communication skills; excellent interpersonal skills; at ease and comfortable working in a client environment, remote and onsite