Technical Program Manager
February 9
Description
• Leading the portfolio of programs related to ensuring a highly available, performant, secure, and compliant platform to meet the growing needs of Plaid’s business, ensuring responsible use • Developing deep understanding of the Open Finance ecosystem, our products, customer & data partner needs, ensuring Plaid provides values through our stakeholders in this changing regulatory environment • Responsible for the successful definition, cross-functional strategy, planning, execution of additional large-scale technical programs based on the evolving needs of the business • Partner closely with the Engineering Lead of Leads, Engineering Managers, Technical Leads / Architects, and Product Managers • Bringing subject matter expertise, operational rigor, and energy to lead teams through Plaid’s most complex development efforts
Requirements
• 7+ years of technical program management, software engineering, product management or analytical experience • Deep understanding of cloud economics, financial planning/forecasting, and/or experience using analytics toolsets (SQL, BI tooling, etc) • Experience leading execution across highly ambiguous infrastructure, API, and Platform programs, with experience making technical trade-offs balancing business needs and technical constraints • Willingness to dig into technical details to understand our owned and dependent systems’ capabilities and roadmaps, proactively identify risks and dependencies • A passion for quality and insights into the habits, behaviors, and principles that uphold it in a healthy development process • Excellent interpersonal and leadership skills, with the ability to drive alignment, goal clarity, role understanding and long-term healthy relationships across team bounds • Demonstrated commitment to take accountability and responsibility for the success of work • Highly adaptable, driven individual who has excellent judgment across many dimensions
Benefits
• Supporting a complex portfolio of programs which are one of Plaid’s top priorities in 2024 and critically important to our customers • Using data to develop a deep understanding of your problem space, analyze opportunities and assess your solutions for impact • Delivering platforms that are highly available and performant, maintain highest standards of security and compliance • Collaborating cross functionally with a diverse set of internal stakeholders, driving transformative changes, developing best practices, fostering education, innovating on internal processes • Spearheading elevation of technical maturity and reliability across the organization, creating frameworks and metrics that make the right investments obvious • Acting as the connecting tissue between diverse teams, ensuring shared vision and alignment for strategic initiatives • Skillfully navigating complex projects by setting clear objectives, pinpointing challenges, crafting solutions, monitoring progress against set timelines
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