Planet is a leading provider of daily satellite imagery and multidimensional Earth insights, revolutionizing the Earth observation industry by delivering high-frequency, high-resolution data. Their insights platform allows organizations to harness data to monitor geographically dispersed locations, understand historical changes, and derive actionable insights. With applications in agriculture, energy, infrastructure, government, and more, Planet helps clients make informed decisions in a rapidly changing world.
Aerospace • Analytics • Big Data • Imagery • Satellites
April 7
🏄 California – Remote
💵 $90.1k - $112.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Planet is a leading provider of daily satellite imagery and multidimensional Earth insights, revolutionizing the Earth observation industry by delivering high-frequency, high-resolution data. Their insights platform allows organizations to harness data to monitor geographically dispersed locations, understand historical changes, and derive actionable insights. With applications in agriculture, energy, infrastructure, government, and more, Planet helps clients make informed decisions in a rapidly changing world.
Aerospace • Analytics • Big Data • Imagery • Satellites
• Welcome to Planet. We believe in using space to help life on Earth. • Planet designs, builds, and operates the largest constellation of imaging satellites in history. • Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. • We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. • We are looking for a Customer Success Manager (CSM) to drive the success of our engagement with Carbon Mapper and the California Air Resources Control Board (CARB).
• 4+ years of experience in Customer Success, Account Management, or related roles, preferably in environmental science, geospatial data, or climate technology. • Advanced understanding of remote sensing, methane emissions monitoring, and regulatory frameworks relevant to CARB’s work. • Excellent communication and relationship-building skills, with the ability to work with government agencies and technical teams. • Ability to translate technical concepts into clear, actionable plans for non-technical stakeholders.
• Comprehensive Medical, Dental, and Vision plans • Health Savings Account (HSA) with a company contribution • Generous Paid Time Off in addition to holidays and company-wide days off • 16 Weeks of Paid Parental Leave • Remote-friendly work environment • Wellness Program and Employee Assistance Program (EAP) • Home Office Reimbursement • Monthly Phone and Internet Reimbursement • Tuition Reimbursement and access to LinkedIn Learning • Equity • Commuter Benefits (if local to an office) • Volunteering Paid Time Off
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