Junior Customer Support Agent

January 31

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Planner 5D

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Planner 5D is an innovative company that provides a comprehensive interior design software solution. Their platform allows users to create detailed 3D home designs, floor plans, and interior layouts using advanced AI tools. Planner 5D's software is equipped with features such as 360-degree walkthroughs, mood boards, and a vast library of furniture and decor items. It enables both novice and professional users to design rooms, houses, and commercial buildings by transforming 2D blueprints into editable 3D models. The platform offers cross-platform compatibility, supporting iOS, Android, Windows, macOS, and visionOS, and it provides enterprise solutions as well as resources for educational use. Users can also benefit from realistic 4K renders and AI-driven design suggestions, adding an extra layer of sophistication to their projects.

Productivity • Architecture • Interior design • Home Improvement

51 - 200 employees

🥽 AR/VR

🤖 Artificial Intelligence

💰 $1.4M Seed Round on 2015-01

📋 Description

• Started as an app to create floor plans and interior designs, Planner 5D is now a unified destination for home improvement and design for over 100+ million users across the globe. • Our mission is to make the entire design process as streamlined and pleasant as possible. • Planner 5D is available on all platforms, including Web, iOS, Android, Windows, and MacOS with full synchronization between them. • Planner 5D is more than an app or a platform for home design. Planner 5D is a team of perspective talents, sharing the same passion and values. • We strive to develop and enter new market verticals. That’s why we are constantly searching for new talents and ready to expand our team. • We are looking for Junior specialist to the Support team in Planner 5D, who will work closely with AI features.

🎯 Requirements

• Strong focus and attention to detail. For 12 hours, you will need to mark up plans without losing attention. • Attentiveness: The result of your work is extremely important to us, and it needs to be perfect. We need someone who is highly attentive to details and quality. • Preference for monotonous work. Tasks will constantly come to you. The job will be to make them perfect. This at some point may seem routine and monotonous. You don't just have to be ready for it. You must like it. • Resourcefulness. Sometimes you need to sweat over the plan and figure out how best to implement the plan. • Desire for self-improvement and improvement of Planner 5D: We are looking for someone who not only performs their duties well, but also actively seeks out ways to improve their work and our product. If you notice any imperfections, we want you to bring them to our attention so we can continue to develop and grow. • English level from Intermediate.

🏖️ Benefits

• Attractive compensation. Our goal is to ensure that our team members are financially comfortable, and we are open to any salary negotiations. • Balance of freedom and responsibility in the position. We believe in empowering our team members and allowing them to take ownership of their work. We won't micromanage, and instead trust our team to operate independently. • Investment in education and training. We support the professional development of our team members and are willing to allocate funds toward their training expenses. • Paid Time Off, 20 days of yearly vacation time. • Additional perks such as discounts on car rentals, coworking spaces, work management tools, and immigration support. • The flexibility to work from anywhere in the world through remote means.