ep competence center
ep competence center is an online retailer specializing in a diverse array of lifestyle products, particularly focusing on kitchen utensils, home organization items, and beauty accessories. With a commitment to quality and sustainability, they offer a wide selection of high-quality products designed to enhance everyday living, catering to various consumer needs including cooking, dining, and personal care. Their services include free shipping, easy returns, and multiple payment options to ensure a pleasant shopping experience for customers.
E-Commerce Assistant
March 18
ep competence center
ep competence center is an online retailer specializing in a diverse array of lifestyle products, particularly focusing on kitchen utensils, home organization items, and beauty accessories. With a commitment to quality and sustainability, they offer a wide selection of high-quality products designed to enhance everyday living, catering to various consumer needs including cooking, dining, and personal care. Their services include free shipping, easy returns, and multiple payment options to ensure a pleasant shopping experience for customers.
📋 Description
• Bearbeitung von Kundenanfragen • Kommunikation mit Kunden, Versanddienstleister per Telefon oder E-Mail • Beschwerdemanagement und Reklamationsbearbeitung bzgl. Lieferung, Rückgabe, Umtausch, Ersatzteillieferung • Auskünfte über Produkte, Preise, Rechnungsanfragen erteilen • Auftragsabwicklung und Bestellausgänge in der Warenwirtschaftssystem überwachen • Unterstützung im Online-Marketing / Social Media
🎯 Requirements
• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift • Gute Chinesisch Kenntnisse sind von Vorteil • Erfahrung mit Büro-Organisation • Sehr gute PC-Kenntnisse, MS-Office, Social Media • Selbständige Arbeitsweise, Kommunikationsgeschick • Freundliches Wesen, hohes Engagement, Spaß an der Arbeit • Zuverlässigkeit und Gewissenhaftigkeit
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