Plivo
Plivo is a cloud communications platform that empowers businesses with a comprehensive suite of API-driven solutions for customer engagement and communication. It offers products such as SMS API, WhatsApp Business API, Voice API, Verify API, and more, enabling the integration of voice and messaging features within applications. Plivo supports businesses across various industries, providing local, mobile, and toll-free phone numbers, as well as SIP trunking for VoIP infrastructure. It is designed to enhance customer communication through reliable and scalable cloud solutions, and is trusted by thousands of businesses globally for simplifying and personalizing customer interactions.
Web 2.0 • Telephony 2.0 • Cloud Telephony • VoIP • SIP
Associate Director - Product Operations
December 4, 2024
Plivo
Plivo is a cloud communications platform that empowers businesses with a comprehensive suite of API-driven solutions for customer engagement and communication. It offers products such as SMS API, WhatsApp Business API, Voice API, Verify API, and more, enabling the integration of voice and messaging features within applications. Plivo supports businesses across various industries, providing local, mobile, and toll-free phone numbers, as well as SIP trunking for VoIP infrastructure. It is designed to enhance customer communication through reliable and scalable cloud solutions, and is trusted by thousands of businesses globally for simplifying and personalizing customer interactions.
Web 2.0 • Telephony 2.0 • Cloud Telephony • VoIP • SIP
📋 Description
• Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. • Plivo’s mission is to simplify business communications. • Thousands of businesses around the globe rely on Plivo to power their voice and SMS communications on a global scale. • Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. • Plivo has been profitable for the past 7+ years. • Plivo's success has landed it among the leading global CPaaS companies. • Plivo is a people-centric organization with a culture of ownership. • We offer industry-leading compensation and benefits, including excellent healthcare coverage to our employees. • Seeking an experienced product operations leader to helm a high-impact segment of Plivo’s global product operations. • This role demands a balance of technical expertise, sharp analytical acumen, and strategic leadership.
🎯 Requirements
• 8+ years of experience in operations, strategy, and analytics. • Proven leadership managing high-performing teams. • Hands-on experience with APIs, scripting, and no-code/low-code tools. • Commercially savvy with strong analytical skills and business acumen. • Excellent communicator, problem-solver, and collaborator.
🏖️ Benefits
• Remote First Culture. • Home office Infra Allowance. • Industry-leading compensation and benefits. • Premium Healthcare/Wellness benefits for Employee and Family. • Open culture and working with a young and dynamic team. • Career advancement opportunities. • Generous vacation policy leading to great work life balance.
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