Senior Salesforce Business Analyst

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Plumlogix (MBE Salesforce Partner)

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Salesforce Managed Services • Salesforce DevOps • Salesforce Implementation • Salesforce Advisory • Salesforce Integration

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Description

• As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Fortune 500 Companies and Government Agencies. • Our Salesforce Business Analysts are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post-deployment support. • Work with clients and end users to gather, understand, and define business requirements • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients • Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies • Collaborate with developers to test and verify that solutions will meet the business requirements • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training

Requirements

• Must have 6+ years of experience as a Salesforce Business Analyst • Experience using Salesforce or similar CRM Products to develop client or business solutions • Hands-on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls • Proven ability to leverage analytical and problem-solving skills in a fast-paced environment • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies • Strong presentation, communication (written and verbal) skills, and interpersonal skills • Ability to juggle and prioritize multiple tasks within a collaborative team environment • Demonstrates flexibility and willingness to do what it takes to get the job done • Drive and desire to learn and grow both technical and functional skill sets • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio