E-Commerce Operations Specialist

3 days ago

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Description

• About the Client: The company, founded by a medical professional, specializes in humidifiers. • Why this role exists: The E-Commerce Operations Specialist manages shipments and ensures quality customer experience. • Key responsibilities include logistics management, inventory management, e-commerce store management, and data analysis. • Remote Work, working hours from 9am – 5pm CST, salary: $5/hr. • Training includes onboarding tools and shadowing experienced team members.

Requirements

• Proven experience in logistics. • Excellent organizational and time-management skills. • Proficiency in data analysis and reporting tools (Excel or Google Sheets). • Strong problem-solving skills with meticulous attention to detail. • Ability to work independently as well as collaboratively within a team. • Excellent communication and interpersonal skills. • Experience in the e-commerce or retail industry. • Familiarity with inventory management software. • Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce) and Amazon FBA processes. • Attention to Detail: Ensure accuracy in documentation to prevent delays or additional costs. • Problem-Solving Skills: Quickly identify issues with shipments and implement effective solutions. • Time Management: Balance multiple tasks efficiently while meeting deadlines. • Effective Communication: Collaborate with teams to resolve inquiries promptly, ensuring customer satisfaction. • Team Collaboration: Work closely with procurement to maintain stock levels. • Proactively suggest improvements in logistics and inventory management processes. • Anticipate potential issues before they arise, taking preemptive actions as necessary. • Take full responsibility for tasks and outcomes, resolving issues independently.

Benefits

• Benefits