Sales CSR Assistant
October 1
Description
About the Client • Our client is a visionary in travel management for the construction industry, bringing extensive expertise to the forefront. • With a focus on streamlining travel logistics, their company specializes in managing crew accommodations and travel arrangements from beginning to end. • They are dedicated to providing exceptional service that allows construction teams to concentrate on their projects without the stress of coordinating travel. • Join them in redefining travel management for the construction industry, ensuring a seamless experience every step of the way. Why does this role exist? • The primary focus of this role is to ensure seamless and efficient handling of all incoming inquiries, with an emphasis on providing exceptional customer service and accurate management of guest details.
Requirements
Required Experience • At least 2 years experience in sales or customer service, preferably in hospitality • Experience with Dialpad or similar phone systems • Proficient in using Monday.com for data entry and record-keeping • Ability to send timely follow-up emails to guests • Flexible with working shifts to ensure call coverage • Proactive in managing leads and follow-ups • WFH Set-Up: • Computer with at least 8GB RAM, i5/AMD Ryzen 5 Processor, or MacOs Ventura and up. • At least 25 MBPS wired internet connection and a back-up internet • Working noise-canceling headset • Working camera
Benefits
What to Expect? • Tentative schedule: Monday - Friday, 8 AM - 5 PM PST • Subject to change based on business needs • Rate: USD 5/hour.
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