(Canada) Instructional Designer/Developer

August 20

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PointClickCare

WebsiteLinkedInAll Job Openings

Transforming Care Through Technology

Electronic health records • EHR • EMR • long-term care • software

1001 - 5000

💰 Secondary Market on 2022-03

Description

• Collaborate cross-functionally with Project Management, Product, and Customer Care teams to understand business goals, prioritize tasks, negotiate content, communicate timeframes, and to ensure content accuracy and quality • Determine the appropriate learning strategies that will meet business outcomes. • Follow adult learning best practices to design, develop, and maintain customer education materials including eLearning courses, virtual and traditional instructor-led facilitator guides and materials, performance support documentation and tools, surveys, knowledge checks, and mastery level tests. • Support creation of material used in internal and partner certification programs. • Provide creative and unique solutions that enhance education, engage learners and transfer knowledge more effectively. • Manage projects with support from manager and team through the entire life cycle from analysis through implementation to complete project deliverables within planned scope, quality, and timelines. • Effectively communicate and collaborate on a virtual team. • Focus on scripting course dialogue in conversational tones to convey topics and new concepts in a relatable manner • Design storyboards, scripts, and other related materials to develop highly engaging and impactful learning solutions. • Thrive in a fast-paced environment, remain flexible, and adapt to shifting priorities. • Collaborate with LMS and Certification team members on curriculum placement, additions, and updates. • Monitor key learning metrics on quality, customer satisfaction, and impact and enhance education for continuous improvement. • Communicate when something is beyond your ability and feel comfortable asking for help. • Stay current with what is happening in the LTPAC industry, adult learning discipline, and PointClickCare go-to-market products and release enhancements to develop relevant training.

Requirements

• Foundational ability to use Articulate Storyline 360 • Foundational understanding of instructional design principles and delivering online education • Excellent presentation and communication skills to communicate clearly, both verbally and in written formats • Self-motivated with fundamental organization skills to manage multiple projects and priorities • Basic time management skills with the ability to be agile and adapt quickly to changing priorities • Analytical, problem solving, and critical thinking skills • Ability to deal with ambiguity and work independently to successfully deliver on departmental goals • Basic knowledge of Learning Management Systems and standards such as SCORM.