Jr. Customer Support Engineer

July 31

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PolicyFly

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All-in-one platform for insurers to distribute, quote, communicate and bind insurance.

insurance • technology • insuretech

11 - 50

Description

• Responsible for creating and maintaining document templates that power our platform's automation capabilities • Collaborate with team members to deliver high-quality solutions and fixes to support clients' ongoing needs • Continuously learn and adapt to new technologies and methodologies • Be available to work

Requirements

• Exceptional Microsoft Word skills, including advanced knowledge of tables, margins, and complex formatting • Strong attention to detail, especially in document formatting and structure • Ability to understand and work with logic problems (e.g., "If this, then that" scenarios) • Excellent communication skills, crucial for our remote work environment • Self-starter mentality with the ability to manage tasks independently • Basic programming exposure (e.g. HTML, JavaScript, TypeScript, Python, CSS) • Strong desire to learn and grow in a technical role

Benefits

• Comprehensive training program to develop your technical skills • Clear path for growth from Jr. Customer Support Engineer to Solutions Engineer • Hands-on experience with cutting-edge technology • Supportive environment that encourages learning and professional development • Collaborative remote work culture