Staff Full-Stack Software Engineer

February 16

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Posh Technologies

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Posh Technologies is a company that develops AI-powered solutions for financial institutions, such as banks and credit unions. Their products include voice assistants, digital assistants, and knowledge assistants that enhance customer service by automating tasks like answering FAQs, routing calls, and providing instant information to customers and employees. Posh focuses on delivering human-like AI experiences that improve customer engagement and satisfaction while maintaining high standards of security, privacy, and compliance. Their platform, specifically designed for the banking industry, integrates seamlessly with existing systems and aims to streamline operations and reduce costs by enabling 24/7 self-service capabilities.

artificial intelligence • machine learning • natural language processing • emerging technologies • chatbots

51 - 200 employees

Founded 2018

🔌 API

🤖 Artificial Intelligence

🏦 Banking

📋 Description

• Financial institutions - banks and credit unions - have begun a seismic shift in how they operate and serve their customers. • History is being written right now. By joining Posh, you have an opportunity to help write the story. • Since 2018, we’ve been harnessing bleeding-edge technology to empower FIs to work smarter, and serve better. • This isn’t hype - our products are powering millions of interactions every month for over a hundred unique financial institutions - and growing. • As AI & NLP advance at an unprecedented and aggressive pace, our promise is to stay two steps ahead. • To both innovate ourselves - and embrace innovation from the collective industry - so that we bring the best solutions into production, now. • We are building AI assistants for end-user customers and internal-user employees - all within a common ecosystem that share our most coveted moats - knowledge, aka what an assistant knows, and integration, what an assistant can do. • Many industry sectors each come with their own complexities - regulation, jargon, idiosyncrasies, etc. • Our customers want the best - and by definition, our vertical focus means that we can provide more nuanced and valuable solutions than horizontal ones that try to be everything for everyone. • We believe verticalized AI will win, and the Financial Services sector is our sole focus. • If you’re eager to join a company that’s actively drafting the history books on the most seismic shift of FI strategy, we’d love to hear from you!

🎯 Requirements

• Experienced Engineer: 8+ years in full-stack development with a focus on backend systems; proficient in TypeScript and React • Technical Leader: 2+ years of experience leading projects and mentoring engineers • Architectural Expertise: Skilled in designing scalable, robust systems and anticipating implementation challenges • Database Proficient: Experience with relational databases like PostgreSQL or MySQL; skilled in efficient SQL queries and optimizing performance. • Passionate about delivering high-quality, user-centric solutions with a "get things done" attitude • Comfortable navigating ambiguity and adapting to change • Excellent communication skills and a team player who positively influences others • Committed to writing code that is easy-to-understand, ready-for-change, and safe-from-bugs • Hands-on experience building high-performing, scalable architectures—not just theoretical knowledge • Continuous Learner: Eager to stay ahead of technology trends and enhance both technical and leadership skills

🏖️ Benefits

• Competitive salary and equity • Interesting and challenging work, bleeding-edge AI technologies and methods • Hybrid work - remote and on-site co-working space in Downtown Boston • Paid lunch at Boston HQ on Wednesdays • Work-life balance • Health, dental, and vision insurance • Team on-sites and off-sites • Unlimited PTO • Paid parental leave • Dedicated professional growth and development - personal budget and paid personal development days • The opportunity to fundamentally change how FIs operate