Technical Support Engineer
November 27
🇪🇺 Anywhere in Europe – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Description
• Postman is a leading API collaboration platform. • Seeking a Technical Support Engineer to engage with customers. • Deliver excellent service and solve technical issues. • Requires familiarity with JavaScript, Node.js, and PHP.
Requirements
• 2+ years of experience doing technical product support for a modern / SaaS product • Previous experience with API Development / SaaS products • Excellent client-facing skills • Excellent written and verbal communication skills • Very comfortable with technical concepts and great analytical skills • Familiarity with software products, basics of networking, REST APIs, and how the web works • Able to work asynchronously with a globally-distributed team • Familiarity with support platforms like Jira, Github, and Confluence
Benefits
• Competitive salary and equity package • Comprehensive medical, dental, and vision insurance • Unlimited PTO for rest and relaxation • Wellness program with fitness reimbursements • Meal stipend and home office setup reimbursement • Internet reimbursement • Book reimbursements for professional development • Donation matching program
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