Peak & Peak
Peak & Peak is a leading consulting firm specializing in digital transformation strategies and the implementation of CRM technology solutions for consumer industries. They work closely with leading consumer brands to enhance their digital strategies and system integrations with a focus on Salesforce-based solutions. Their services include agile multi-cloud delivery, Salesforce Consumer Goods Cloud, Manufacturing Cloud, Commerce Cloud B2B, Experience Cloud, and more, particularly aimed at consumer goods, health and life sciences, products and manufacturing, and retail. As a global Salesforce Consulting Partner and a founding member of the Consumer Goods Partner Advisory Board by Salesforce, Peak & Peak leverages Salesforce technologies to drive customer engagement, improve retail execution, and manage complex consumer and patient relations. Their objective is to assist consumer goods brands in navigating digital transformation sustainably and effectively, committing to the continuous improvement of customer-focused solutions.
Consumer Industries • Consumer Goods • Consumer Health/OTC • Consumer Products/Manufacturing • Salesforce
Senior Salesforce Consultant - Business Analyst
February 12
Peak & Peak
Peak & Peak is a leading consulting firm specializing in digital transformation strategies and the implementation of CRM technology solutions for consumer industries. They work closely with leading consumer brands to enhance their digital strategies and system integrations with a focus on Salesforce-based solutions. Their services include agile multi-cloud delivery, Salesforce Consumer Goods Cloud, Manufacturing Cloud, Commerce Cloud B2B, Experience Cloud, and more, particularly aimed at consumer goods, health and life sciences, products and manufacturing, and retail. As a global Salesforce Consulting Partner and a founding member of the Consumer Goods Partner Advisory Board by Salesforce, Peak & Peak leverages Salesforce technologies to drive customer engagement, improve retail execution, and manage complex consumer and patient relations. Their objective is to assist consumer goods brands in navigating digital transformation sustainably and effectively, committing to the continuous improvement of customer-focused solutions.
Consumer Industries • Consumer Goods • Consumer Health/OTC • Consumer Products/Manufacturing • Salesforce
📋 Description
• To extend our business areas in the direction of France, we need a French professional to join our team as a Senior Salesforce Consultant & Business Analyst (m/f/d). • Lead requirements gathering sessions and translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients. • Advise clients on best practices, digital strategies, and industry trends in FMCG. • Design and optimize end-to-end business processes using Salesforce capabilities. • Contribute to building the Solution Architecture. • Conduct user training, change management, and adoption programs to ensure success. • Drive the end-to-end implementation of Salesforce projects from discovery to hypercare. • Lead functional streams or projects, collaborating with consultants, technical architects and developers. • Define and manage project scope, timelines, deliverables, and risks. • Serve as the primary point of contact for clients, ensuring strong stakeholder engagement. • Ensure quality assurance and alignment with business objectives. • Identify opportunities for process automation and innovation within the Salesforce ecosystem. • Support business development efforts, including marketing and sales (proposal writing, presentations). • Develop skills through Salesforce training courses and mentoring. • Stay up-to-date on the latest innovations, trends, and developments around Salesforce. • Manage and mentor junior resources.
🎯 Requirements
• 4+ years of experience in digital transformation, functional consulting, and project leadership. • Proven experience with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, or other relevant modules). • Strong knowledge of FMCG industry processes and challenges. • Experience leading workshops, stakeholder meetings, and change management initiatives. • Hands on configuration experience with Salesforce formulas, process builder, flows. • Fluency in French and English (spoken and written). • Excellent communication, problem-solving, and client management skills. • Ability to work in a fast-paced, international environment. • Proactive, can-do attitude and solution-oriented. • Nice to Have Salesforce certifications (e.g., Salesforce Certified Consultant, Salesforce Administrator, or equivalent). • Knowledge of Salesforce integrations, automation, and analytics. • Experience working in a consulting firm or with global FMCG clients. • Experience in selling consulting projects. • Proven experience with Salesforce Consumer Goods Cloud (REX or TPM modules). • Additional language skills.
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