Solutions Engineer

August 23

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PredictHQ

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Demand intelligence for a dynamic world

Data as a Service • API • Business Intelligence • Task Management • data intelligence

51 - 200

💰 $22M Series B on 2020-02

Description

• Fully manage our technical engagements which include face-to-face meetings with prospects and customers to understand use cases, answer technical questions, and recommend the best ways to utilize our API and associated tools/features. • Intimately understand what we sell and how each API is best used. Advise on ways to get the most value from our data, features and develop new methods to do so. • Architect data integration pathways and packages to guide our customers through their PredictHQ lifecycle. • Build scalable customer champions through best practices and proven solutions. • Partner with Account Executives and Customer Success Managers to proactively assist prospects and customers with technical implementation details and, at times, technical issues or requests. • Partner with our sales team in responding to RFQ’s, RFI’s and RFP’s with appropriate levels of functional and technical details depending on the prospective customer needs. • Quickly visualize findings in tools such as VS Code, Deepnote, Kepler, GSlides, or others to confidently present, defend, and communicate findings to a diverse group of stakeholders. • Facilitate technical discovery workshops, solution design sessions, value-driven presentations and demonstrations for new and expansion opportunities. • Support the enablement process by authoring reference solution strategies, architectures and tailored demo scripts with focus on business value and technical ease. • Create and present executive summaries showing business outcomes driven by impact to model performance using PredictHQ data sets and features. • Provide a smooth hand-off of all the presales assets (e.g., Solution Design, Technical Presentations, Trial Accounts etc.) to Customer Success as part of onboarding. • As the voice of the technical customer, work closely with internal teams to adjust our messaging, product roadmap, techniques, and new innovations.

Requirements

• 5-7 years of industry experience with 3-5 years of experience as a Sales or Solutions engineer. • Broad experience using APIs, building dataframes, and comfort with managing large-scale database integrations (BigQuery, Azure, Snowflake, etc.). • Experience in Python (and/or other programming languages) in order to build, execute, and adjust scripts. • Documented practice with demos and the ability to explain and present complex concepts in an easy-to-understand manner. • Appetite for playmaking -- solving complex, customer problems with varied solutions. • Able to take initiative and adapt on-the-fly with rapidly changing customer needs. • Experience forging strong, long-lasting relationships with senior executives. • Technical background with understanding and/or hands-on experience in software development and web technologies. • Willingness to travel.

Benefits

• Health care and benefits administered by Sequoia One • Flexible time off policy • 10 weeks of fully paid parental leave • Paid Birthday Leave • Paid Family and Friends Day Leave • Regular Social Events (after all, we can’t be the Event Experts if we don’t have a few of our own!) • Strong focus on your training and development • Options in a fast-growing company in its early stages