Workplace Technology Engineer
5 days ago
Description
• Design and implement workplace technology solutions tailored to the needs of our employees, focused on enhancing productivity and collaboration. • Supporting a broad range of SaaS services, improve device management, support access management, assist in procurement processes (reviews/configuration) • Lead and contribute to initiatives that improve employee productivity, working closely with cross-functional teams and internal stakeholders. • Maintain reliable and resilient technology services, supporting the development and upkeep of business continuity plans to ensure smooth operations during any disruptions. • Refine operational metrics and improve systems to monitor and enhance service health and performance. • Develop specialized technical expertise in workplace technology areas like collaboration and productivity tools, security, endpoint management, and end-user computing. • Offer expert support, guidance and troubleshooting for technical issues across our supported platforms.
Requirements
• Proven experience in supporting cloud-based and SaaS platforms • Familiarity with major public cloud platforms (AWS, GCP, Azure) • Broad knowledge of IT systems, including email, file storage, networking, identity management, and device management • Proficiency in diagnosing and troubleshooting web-based applications • Understanding of data security principles and identity management best practices • Excellent documentation abilities, paired with a desire to share knowledge and mentor others
Benefits
• We are fully remote • Competitive share options • Uncapped holiday, with 25 days minimum to be taken • Co-working space access • Workations & company retreat • The best equipment for your role • £500 towards your home office setup • Generous learning budget • Medical insurance • A broad set of additional perks and benefits (depending on location)
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