Freelance Customer Service Officer

August 24

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Description

• Responsible for providing exceptional support to customers located in Singapore • Assist customers with inquiries, troubleshooting, and general support via email, live chat, and phone calls • Ensure customer satisfaction and provide a positive experience with the brand.

Requirements

• Fluent in both English (Both written and speaking) • Previous experience in customer service or a related field • Strong communication and interpersonal skills • Ability to multitask and work well under pressure • Attention to detail and problem-solving skills • Proficient in using customer service software and tools • Reliable internet connection and appropriate work-from-home setup • Data Entry and Management • Social Media Moderation is a plus.

Benefits

• GY differential pay. • Holiday differential pay. • Incentives • Annual Bonus • Paid leaves (Annual, Medical, and Birthday) • Salary may increase after 3 and 6 months! (Depending on performance) • Freelancing job, hence, a permanent work-from-home set up. • Great work culture!