Fire Protection Administrative Assistant
May 7, 2023
Description
• Assist Operations and Shared Services personnel as needed • Answer telephone, screen, and direct calls • Provide information to callers or take and relay messages, as needed • Use Job Track program • Use AS400/Trueline program • Follow the company endorsed business process and best practices for dispatch and make recommendations on dispatch system/process improvements • Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, and inspection report • Work with Superintendents and Field Foreman with equipment placement and usage • Assist with reviewing and approving invoices. • Perform other duties as directed
Requirements
• This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills. • Experience with AS400 / Trueline accounting system a plus • Must be able to retain training in an organized fashion to be successful • Good understanding of Excel Spreadsheets and Creating of • At least 1 year of administrative experience • Dispatching or scheduling experience with Technicians, Project Managers, Foreman, etc • Proven experience in multi-tasking and doing several difficult tasks at once – incoming calls, scheduling, internal personnel, emails, tracking down information, etc • Must possess strong organizational skills • Must be organized, self-motivated and a strong work ethic • Professionalism in email and over the phone • Must be able to maintain a confidential work ethic
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