Enterprise Reimbursement Success Manager

June 8

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Prochant

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Prochant is the leading reimbursement firm with a dedicated focus on HME and pharmacy.

HME Billing • DME Billing • Revenue Cycle Management • Infusion Pharmacy Reimbursement • Pharmacy Reimbursement

501 - 1000

Description

• Serve as the primary point of contact for enterprise clients, ensuring their needs are met and their expectations are exceeded. • Analyze client revenue cycle performance and identify opportunities for improvement, implementing strategies to optimize revenue and reduce denials. • Build and maintain strong, long-term relationships with key decision-makers and stakeholders within client organizations. • Monitor and report on key performance indicators (KPIs) related to client revenue cycle operations, providing regular updates and insights. • Proactively identify and resolve issues that may impact client satisfaction and revenue performance. • Share industry best practices and provide guidance on implementing process improvements to enhance revenue cycle efficiency. • Conduct training sessions and workshops to educate clients on our RCM solutions and help them maximize their benefits. • Must be willing/able to travel to the Los Angeles, CA area monthly

Requirements

• Bachelor's degree in Business, Healthcare Administration, or a related field. • Minimum of 5 years of experience in Revenue Cycle Management (RCM), with a focus on enterprise client success. • Proven track record of managing and optimizing revenue cycle processes for large healthcare organizations. • Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven recommendations. • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. • Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment. • Proficiency in RCM software and tools.

Benefits

• Health Insurance • Gap Insurance • Dental Insurance • Vision Insurance • Short Term / Long Term Disability (company paid) • Term Life Insurance (company paid, employee can elect additional) • Full suite of CHUBB supplemental insurance plans, including: Disability Income, Level Term Life, Accident Insurance, & Critical Illness Insurance • Floating holidays and paid time off • 401K with company match