Quest Software
Quest Software is an iGaming company with over four years of experience and a team of more than 1000 specialists and managers. The company has successfully completed 10 major projects that are popular and operational in Tier 1-3 countries. Quest Software places a high value on attracting skilled professionals to efficiently build processes and expand its presence in new markets. As a recognized participant in international events in Europe and America, Quest Software offers a dynamic and innovative work environment with rapid growth opportunities, flexibility in team and project building, and open communication. The company is committed to upholding its values and promoting employee engagement where voices are heard and innovation is encouraged.
Database Management • Cloud Management • Application Management • Data Protection • Microsoft Platform Management
Billing Manager
2 days ago
Quest Software
Quest Software is an iGaming company with over four years of experience and a team of more than 1000 specialists and managers. The company has successfully completed 10 major projects that are popular and operational in Tier 1-3 countries. Quest Software places a high value on attracting skilled professionals to efficiently build processes and expand its presence in new markets. As a recognized participant in international events in Europe and America, Quest Software offers a dynamic and innovative work environment with rapid growth opportunities, flexibility in team and project building, and open communication. The company is committed to upholding its values and promoting employee engagement where voices are heard and innovation is encouraged.
Database Management • Cloud Management • Application Management • Data Protection • Microsoft Platform Management
📋 Description
• Managing payment processes. • Working with anti-fraud systems and risk management. • Analyzing payment declines and interacting with PSPs to resolve them. • Analyzing the effectiveness of payment channels and calculating commissions. • Communicating with payment providers, banks, and aggregators. • Working with technical teams on the integration and optimization of payment solutions. • Collaborating with the customer support department regarding transactions. • Analyzing the market and competitive solutions in the payments field. • Searching for new technologies to improve the speed and convenience of payments.
🎯 Requirements
• Experience: 2-4 years in the payments industry (iGaming, FinTech, or e-commerce is a plus). • Experience with payment systems (PSP, payment processors, banks). • Experience in the iGaming, FinTech, or e-commerce sectors is a plus. • Understanding of online payment mechanisms (Acquiring, Payouts, Chargeback, Fraud). • Managing payment reporting and analyzing transactional data. • Skills in payment analytics: conversion calculation and decline analysis. • Experience with BI tools (Tableau, Power BI, Looker, etc.). • Ability to analyze and optimize payment processes. • Experience working with payment providers (PSP). • Experience in financial control and reporting. • Understanding of key metrics: GGR, NGR, Net Deposits, Chargeback Rate. • Basic knowledge in fraud detection (chargeback, multi-accounting, friendly fraud). • Skills in minimizing chargebacks and declined payments. • Basic understanding of web technologies (how payment integrations work) is a plus.
🏖️ Benefits
• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2) – save time by avoiding commuting. • Paid vacation and sick leave – we care about your health and timely rest. • Additionally, you will have a day off in honor of your Birthday. • Competitive salary – your contribution will be properly valued. • Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise. • Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member. • 100% guaranteed professional development and acquisition of new skills. • As a team, we are constantly striving to be the best among our competitors!
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