VIP Sales Manager - VIP Department CIS

4 days ago

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Quest Software

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Database Management • Cloud Management • Application Management • Data Protection • Microsoft Platform Management

1001 - 5000

Description

• Ensure high-quality service for our VIP clients, support their loyalty, and stimulate their activity on the platform. • Daily interaction with VIP clients via phone, email, and messenger to build trusted relationships and promptly address their requests. • Application of sales methodologies and strong communication skills to enhance loyalty of each VIP client. • Providing professional support to clients in resolving all issues and informing them about the latest promotions and offers of our product. • Regular reporting to management and related departments on identified issues or errors in the technical aspects of the product to improve user satisfaction and optimize team performance. • Working schedule: 5 days on, 2 days off, Monday to Friday (10:00 AM to 7:00 PM Kiev time, weekends off).

Requirements

• Minimum of 1 year of experience in sales or as a VIP Manager, preferably in telephone sales. • Knowledge and application of various sales methodologies. • Ability to work effectively and make decisions in stressful situations. • Customer orientation, focusing on satisfying their needs and requests. • Professionalism in communication, ability to maintain a respectful and friendly tone in conversations with clients, including in challenging situations. • Knowledge of English is an additional advantage.

Benefits

• Work equipment – everything you need for your productivity and comfort. • Paid vacation and sick leave – we care about your health and timely rest. • Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. • Competitive salary – your contribution will be properly valued. • Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise. • Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member. • Referral program in the company – build a dream team with us and receive nice bonuses. • 100% guaranteed professional development and acquisition of new skills.