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PTW
35 Studios | 25 Years Experience | 03 Continents | 40 Languages
Quality Assurance • Translation • Customer Experience • Talent Acquisition • Quality Engineering
1001 - 5000
Player Support Representative - Part Time, Night Shift
July 31
PTW
35 Studios | 25 Years Experience | 03 Continents | 40 Languages
Quality Assurance • Translation • Customer Experience • Talent Acquisition • Quality Engineering
1001 - 5000
Description
• Provide chat and email support for gamers • Maintaining positive and professional attitude towards players • Resolve player complaints and troubleshoot effectively • Participate in daily pre-shift huddles/meetings
Requirements
• Strong written & verbal communication skills • Full proficiency in English languages • Logical, analytical, and reasoning skills • Fair knowledge about gaming and gaming platforms such as Xbox, PlayStation, Nintendo & PC • The willingness to adapt to our working style and method • Good computer skills and fair networking knowledge • A positive, empathetic, and professional attitude towards players at all times
Benefits
• Paid training prior to project participation • Flexible work schedule • Opportunity for refresher training • Invoice submission for monthly compensation
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