Player Support Representative - Part-Time
November 30
Description
• Join our team as a Tier-1 Player Support Representative. • You will be providing chat and email support for gamers. • Maintain positive, empathetic, and professional attitude towards players. • In this part-time role, you'll have flexibility to choose shifts. • The service shall span a period of six months. • You shall undergo a paid training prior to participating in the project. • Maintain and update your knowledge by participating in refresher training. • Your work schedule will be flexible, with shifts for your selection. • You agree to grab a minimum of 6 to 8 hours daily. • Successful completion of the pre-project training period is a must. • Submit a BIR registered service invoice every month. • Responsibilities include responding to player queries, resolving complaints, and delivering customer satisfaction.
Requirements
• Minimum Technical Requirements for this job include: • Windows/Apple laptop or desktop • Latest processor and operating system • Minimum of 4 GB RAM • Microphone and audio enabled • Available free USB port • Internet speed: 20 mbps or higher • Ideal candidates must have the following: • Strong written & verbal communication skills. • Full proficiency in English languages. • Logical, analytical, and reasoning skills. • Fair knowledge about gaming and gaming platforms such as Xbox, PlayStation, Nintendo & PC. • The willingness to adapt to our working style and method. • Good computer skills and fair networking knowledge. • A positive, empathetic, and professional attitude towards players at all times.
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