Solution Architect - AR

November 28, 2024

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Quadient

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Quadient is a leader in providing award-winning digital and physical communication solutions to power secure and sustainable business connections. They offer platforms that support digital transformation and help organizations create meaningful customer experiences by leveraging automation and creating personalized, compliant omnichannel interactions. Quadient is passionate about creating connections that matter between businesses, their data, and customers, supporting companies of all sizes in their growth journey. Their innovative solutions, including digital tools, mail handling, and contactless parcel lockers, are designed to enhance efficiency and customer experiences.

Mail-Related Solutions • Folder inserters • Print Service Provider • Customer Experience Management • Customer Communications Management

5001 - 10000 employees

Founded 1983

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Post-IPO Debt on 2021-11

📋 Description

• Deliver high-performance Professional Presales support to Accounts Receivable sales team. • Establish and maintain “trusted advisor” status during all sales engagements. • Develop key relationships with customers to advance or develop revenue opportunities. • Partner with Sales to define and deliver technical sales strategies. • Attend weekly Presales Team calls to review activity. • Partner with Product Management, R&D and Customer Success teams to provide ongoing customer feedback. • Ensure expert-level knowledge in consultative selling and market trends. • Independently participate in thought leadership activities, including creating marketing collateral.

🎯 Requirements

• Strong empathy for customers, exceptional “can do” attitude and a passionate customer-first focus. • 5+ years of experience in a Presales role within the Accounts Receivable / Order to Cash market or equivalent industry vertical experience. • Hands-on experience with ERP systems such as NetSuite, SAP, Business Central, Acumatica, Sage, QuickBooks, etc. • Hands-on experience with payment solutions such as REPAY, CardConnect, GoCardless, Flywire, Trust Payments, Merchant e-Solutions, etc. highly desirable. • Experience showing business outcomes through Proof of Concepts with Enterprise and Mid-Market organizations. • Comfort level with RESTful APIs and/or file-based system integrations. • Self-starter that is highly motivated with a proven track record of sales success in a Presales role. • Experience and strong desire to work in a dynamic, responsive, fast-paced sales organization. • Comfort and confidence interacting with customers and delivering formal presentations to mixed audiences including business users, IT, business management and executive audiences. • Understands Market Trends across key accounts receivable verticals. • Ability to demonstrate solution value to advance sales opportunities. • Ability to build a strong working relationship and credibility with prospects, customers and the Quadient AR Sales Team. • Strong sense of teamwork, integrity, self-motivation, and positive attitude. • Strong problem-solving skills. • Understanding of contemporary ERP and order to cash technology. • Excellent written and verbal communication skills. • Excellent time management skills and the ability to multitask. • Consistent achievement of ambitious goals. • Fluent in English – speaking and writing. • Periodic travel may be required in support of events, internal, and external meetings (~30%).

🏖️ Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. • Inclusive Community: Join diverse communities and engage in our Philanthropy program. • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.