Business Analyst, German Speaker

February 28

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QUALCO

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QUALCO is an international Fintech solutions provider specializing in debt management, loan management, and supply chain finance automation. The company offers a wide range of services including debt recovery, collections analytics, and business process automation, helping businesses streamline and optimize their credit operations. With over two decades of experience, QUALCO leverages advanced technology, data insights, and domain knowledge to enhance decision-making processes and customer engagement across industries such as banking, retail, and telecommunications.

NPL & Receivables Management • Credit Management • Collection Analytics • Supply Chain Finance • Loan Servicing

201 - 500 employees

Founded 2000

💳 Fintech

💸 Finance

☁️ SaaS

📋 Description

• With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider. • Offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. • We are looking for a Business Analyst (German Speaker) to join our Business Application Consulting Services team. • Our goal is to ensure the optimal delivery of Qualco software products, aiming to maximise the value that our clients get from our products and bring measurable improvements to their business performance. • As a Business Analyst, you will play a critical role in implementing projects, ensuring client satisfaction, and optimising business processes using Qualco software solutions. • You will act as the bridge between clients, delivery teams, and product development, driving value at every stage of the project lifecycle. • Conduct thorough business analysis to identify client requirements and align their business processes with Qualco software solutions. • Define configuration specifications and communicate requirements and solutions to clients clearly and effectively. • Plan, prepare and deliver Key/End User training sessions to ensure smooth client onboarding. • Plan, prepare and monitor User Acceptance Testing (UAT), offering support to clients during execution and selectively executing business scenarios where necessary. • Provide post-production support to ensure a seamless transition to Service Management after project go-live. • Maintain clear communication and provide regular updates to all project stakeholders throughout all stages of the project. • Develop and maintain trusted relationships with clients, working closely to maximise satisfaction with Qualco services and solutions. • Proactively identify opportunities to improve processes, resolve issues and deliver enhanced value to clients. • Communicate key client insights and findings to the product team to support the evolution of Qualco software solutions. • Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

🎯 Requirements

• A BSc in Engineering, Finance or Business Management; • 3+ years of experience in business analysis or software application consulting in the Banking or Finance Industry; • Business knowledge of the financial industry, with a focus on Debt Management business processes being a strong asset; • Strong communication and interpersonal skills, with the ability to collaborate effectively in cross-functional, multinational teams in a fast-paced, dynamic environment; • Proven client-facing, analytical and problem-solving skills; • Excellent organisational skills, attention to detail and the ability to manage multiple tasks simultaneously; • Competency in technical training and presentations, with the ability to engage and lead discussions with both business and technology stakeholders at client organisations; • Fluency in German; • Ability to travel within Europe (up to 50% travel); • Fluency in English, with outstanding oral and written communication skills; • PMI-PBA or CBAP certification will be considered an asset.

🏖️ Benefits

• Competitive compensation, ticket restaurant card, and annual bonus programs • Cutting-edge IT equipment, mobile, and data plan • Modern facilities, free coffee and beverages, and indoor parking • Private health insurance, onsite occupational doctor, and workplace counselor • Flexible working model, hybrid/remote benefits & home equipment benefits • Onsite gym, wellness facilities, and ping pong room • Career and talent development tools • Mentoring, coaching, personalized annual learning and development plan • Employee referral bonus, regular wellbeing, ESG, and volunteering activities