Software Support Engineer

October 17

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QUALCO

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NPL & Receivables Management • Credit Management • Collection Analytics • Supply Chain Finance • Loan Servicing

201 - 500

Description

• With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, • Our end-to-end technology solutions cover a wide range of needs for various industries. • As a Software Support Engineer, you will improve customer experience and resolve client issues. • You will work closely with Service Management and Software Development teams. • Responsibilities include troubleshooting, maintenance, and developing monitoring tools. • Ensure compliance with regulatory requirements and implement organizational policies.

Requirements

• Degree in Computer Science or a relevant field of study • Work experience as a Support Engineer or similar software engineering role • Experience in NET Framework, C#, databases and SQL • Microsoft ETL tools and IIS knowledge will be highly appreciated • Strong analytical and problem-solving skills • High level of ownership and attention to detail • Team Spirit and passion for results • Client facing with good verbal and written communication and interpersonal skill • Firm command of the English language

Benefits

• Competitive compensation, ticket restaurant card, and annual bonus programs • Cutting-edge IT equipment, mobile and data plan • Modern facilities, free coffee and beverages, indoor parking, and company bus • Private health insurance, onsite occupational doctor, and workplace counselor • Flexible working model, hybrid benefits & home equipment benefits • Onsite gym, wellness facilities, and ping pong room • Career and talent development tools • Mentoring, coaching, personalized annual learning and development plan • Employee referral bonus, regular wellbeing, ESG and volunteering activities