QUALCO
QUALCO is an international Fintech solutions provider specializing in debt management, loan management, and supply chain finance automation. The company offers a wide range of services including debt recovery, collections analytics, and business process automation, helping businesses streamline and optimize their credit operations. With over two decades of experience, QUALCO leverages advanced technology, data insights, and domain knowledge to enhance decision-making processes and customer engagement across industries such as banking, retail, and telecommunications.
NPL & Receivables Management • Credit Management • Collection Analytics • Supply Chain Finance • Loan Servicing
Software Support Engineer
October 17, 2024
QUALCO
QUALCO is an international Fintech solutions provider specializing in debt management, loan management, and supply chain finance automation. The company offers a wide range of services including debt recovery, collections analytics, and business process automation, helping businesses streamline and optimize their credit operations. With over two decades of experience, QUALCO leverages advanced technology, data insights, and domain knowledge to enhance decision-making processes and customer engagement across industries such as banking, retail, and telecommunications.
NPL & Receivables Management • Credit Management • Collection Analytics • Supply Chain Finance • Loan Servicing
📋 Description
• With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, • Our end-to-end technology solutions cover a wide range of needs for various industries. • As a Software Support Engineer, you will improve customer experience and resolve client issues. • You will work closely with Service Management and Software Development teams. • Responsibilities include troubleshooting, maintenance, and developing monitoring tools. • Ensure compliance with regulatory requirements and implement organizational policies.
🎯 Requirements
• Degree in Computer Science or a relevant field of study • Work experience as a Support Engineer or similar software engineering role • Experience in NET Framework, C#, databases and SQL • Microsoft ETL tools and IIS knowledge will be highly appreciated • Strong analytical and problem-solving skills • High level of ownership and attention to detail • Team Spirit and passion for results • Client facing with good verbal and written communication and interpersonal skill • Firm command of the English language
🏖️ Benefits
• Competitive compensation, ticket restaurant card, and annual bonus programs • Cutting-edge IT equipment, mobile and data plan • Modern facilities, free coffee and beverages, indoor parking, and company bus • Private health insurance, onsite occupational doctor, and workplace counselor • Flexible working model, hybrid benefits & home equipment benefits • Onsite gym, wellness facilities, and ping pong room • Career and talent development tools • Mentoring, coaching, personalized annual learning and development plan • Employee referral bonus, regular wellbeing, ESG and volunteering activities
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