Business Consultant - EMEA, Bilingual

September 27

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Quantum Metric

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Continuous Product Design • Product Analytics • Session Replay • Performance Metrics

501 - 1000

💰 $200M Series B on 2021-01

Description

• Quantum Metric's number one objective is happy people, diverse and inclusive culture. • Empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career. • As a remote-first company, importance of building an engaged, diverse, and fun place to work. • Hold regular company-wide events, seasonal challenges + games, and local outings when Zoom becomes too much. • A number of Employee Resource Groups that provide spaces to discuss and share topics. • Passionate about connections we build with our customers, working with recognized brands, building lasting relationships. • Value all types of experience and education, unique perspectives are encouraged and welcomed. • Business Consultant (BC) drives client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. • Engage with customers to provide tailored training, teach technology applications to solve business challenges, provide ad-hoc analysis/insights to improve digital experiences.

Requirements

• Fluent in English and Spanish with optional Italian language skills • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services. • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities • Must be a self-starter, who thrives in fast-paced, ambiguous environments • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals

Benefits

• One time Home-Office Stipend - upon hire • Monthly Business Expense Stipend • Stock Options • Unlimited Paid Time Off • Flexible Schedules • Work From Home • Hybrid workspace solutions available through Upflex • Calm App access • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • QM funded Restaurant Vouchers • Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care