Customer Success Engineer

September 22

Apply Now

Receive Emails with Similar Jobs

Quantum Metric

WebsiteLinkedInAll Job Openings

Continuous Product Design • Product Analytics • Session Replay • Performance Metrics

501 - 1000

💰 $200M Series B on 2021-01

Description

• Support a portfolio of clients • Manage technical details of implementation, onboarding, adoption and growth • Understand challenges faced by clients and guide them in defining meaningful requirements • Create innovative solutions to ensure client success

Requirements

• Fluency in Spanish and English (both written and verbal) is essential • Past experience developing, implementing, or managing digital solutions • Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client facing roles is preferred • Solid understanding of web technologies, analytics, front-end development, and best practices for UX/UI • Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus • Must exhibit proficiency in JavaScript development • Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf • Expert knowledge of browser developer tools to test scripts & diagnose issues • Familiarity with the page load lifecycle & techniques for performance optimization • Strong project & time management skills. Must be able to multi-task while simultaneously juggling the needs of multiple clients • Able to adapt quickly to changing priorities and capable of operating in an ambiguous environment • Excellent verbal and written communication skills, including presentation skills • Socially capable and be able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, both technical and non-technical • Travel - estimated once per month

Benefits

• happy people • diverse and inclusive culture • coaching and training programs • regular company-wide events • seasonal challenges + games • local outings • Employee Resource Groups