Senior Product Owner - Platform Implementation

August 15

Apply Now

Receive Emails with Similar Jobs

QuartzBio, part of Precision for Medicine

WebsiteLinkedInAll Job Openings

Turning data chaos into insights for hundreds of clinical trials and thousands of datasets.

Genomics • Flow cytometry • Data sciences • Metagenomics • Translational Research

51 - 200

Description

• Develop and maintain a comprehensive vision and strategy for platform implementation, aligned with company goals and client needs • Enable implementation of QuartzBio’s Precision Medicine Intelligence platform/products across various cornerstone clients by collaboration with implementation and managed services teams • Provide client-facing support for technical discussions • Enable and manage project plans while driving the internal coordination and execution of these plans against the product roadmap and release schedule • Define and prioritize the implementation roadmap, balancing long-term platform strategy with immediate client requirements • Define detailed implementation plans, including user stories, acceptance criteria, and timelines, and manage the implementation backlog in collaboration with the development team • Identify and resolve technical and logistical issues, preventing potential delays in product implementation • Collaborate with sales, customer success, product management and software engineering teams to ensure contract specifications are met • Provide feedback to the product management team on product performance, features, and potential enhancements • Engage with key clients and stakeholders to gather requirements and feedback, translating them into actionable implementation plans • Participate in regular scrums/stand-ups to align teams and support solving bottlenecks and roadblocks • Promote agile methodologies and tools to optimize the implementation process and enhance team efficiency • Aid the Product Innovation and Customer Success teams with creation of product implementation status reports • Conduct market research and analyze competitive dynamics to inform platform strategy and identify new opportunities • Oversee the end-to-end implementation process, from planning and design to deployment and post-launch support • Prioritize platform features and enhancements based on strategic importance, client impact, and technical feasibility • Collaborate closely with engineering, UX/UI design, sales, and support teams to ensure seamless platform integration and delivery • Serve as the primary point of contact between business stakeholders, clients, and the implementation team, ensuring clear communication and alignment • Establish and monitor key performance indicators (KPIs) to evaluate the success of platform implementations and client satisfaction • Analyze implementation outcomes and client feedback to identify areas for improvement and drive continuous platform enhancement • Mentor and guide junior product managers and team members, fostering a culture of excellence and collaboration • Lead cross-functional meetings and presentations, effectively communicating implementation strategy, progress, and outcomes • Stay up-to-date with industry trends, platform technologies, and best practices in product management and implementation

Requirements

• Bachelor’s degree related field (Business, Computer Science, Project Management, Product Management, etc.) • Master’s degree preferred and a minimum 8 years of relevant work experience in Product Management or Product Implementation projects or cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions • 2 to 5 years experience working in a customer-facing role (e.g., internal and/or external) • 3 to 6 years experience leading technical projects • 3+ years experience with Agile and Waterfall development methodologies • Experience with products that enable clinical process – data management and operations • Experience with Clinical & Biomarker data • Experience with clinical systems and reference architecture (Integration patterns and data flow) • Proven experience in a similar role, preferably within the life sciences industry and/or Software-as-a-Service (SaaS) space • Proven leadership and project management skills • Proven ability to lead cross-functional teams and manage complex implementation projects • Strong project management skills with the ability to manage multiple projects simultaneously • Excellent problem-solving skills and analytical skills with a knack for technical troubleshooting and the ability to make critical decisions in high-pressure situations • Excellent communication, written and presentation, and stakeholder management skills • Ability to write complex reports in a clear and concise manner with the ability to leverage data to inform decisions • Ability to work well in teams and motivate team members • Highly self-motivated and willing to tackle new challenges • Basic knowledge of project management processes and tools (e.g. project scheduling, budgeting, status reporting) • Strong understanding of platform technologies, implementation processes, and integration best practices • Proficiency with agile methodologies and product management tools (e.g., JIRA, Confluence)

Benefits

• Discretionary annual bonus • Health insurance • Retirement savings benefits • Life insurance • Disability benefits • Parental leave • Paid time off for sick leave and vacation