Restaurant & Hospitality Point of Sale • Restaurant Analytics • Restaurant Software • Fast Casual • Quick Service Restaurants
November 9
Restaurant & Hospitality Point of Sale • Restaurant Analytics • Restaurant Software • Fast Casual • Quick Service Restaurants
• Perform requirements analysis, write a backlog of epics and stories for your Product. • Collaborate with the development team to ensure requirements are understood and correctly implemented. • Help Dev and QA validate and prioritize issues reported by clients, ensuring timely resolution. • Respond to functional questions from clients and internal teams, providing support and guidance on system usage. • Participate in defining and documenting system changes and improvements based on user feedback and market trends. • Collaborate with the QA team to ensure solutions meet quality standards, develop user acceptance criteria, and support test case development. • Stay updated on the latest trends and conduct external competitor/market analysis. • Work with our UX team to develop user interaction diagrams and mockups. • Write documentation and release notes. • Write customer communication and participate in internal/external meetings.
• 2+ years of experience as a product analyst, business analyst, or product owner for applications that have strong user interaction components. • Strong and effective communication skills and the ability to work in a team. • Ability to manage multiple tasks and priorities in a dynamic environment. • Independence and the ability to take ownership of assigned tasks. • Problem-solving skills and data-driven decision-making. • Writing clear and concise user stories, and user flows. • Experience with startup product development and MVP. • Understand Agile/SCRUM development approach and Atlassian tools. • Experience with B2C Web development. • Experience with Point of Sale, web eCommerce, analytics applications. • Experience with Retail, Restaurant, Grocery Technology Platforms. • CSPO Pragmatic Institute Certifications.
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