Senior Product Manager - Administrative Applications & Services

21 hours ago

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Restaurant & Hospitality Point of Sale • Restaurant Analytics • Restaurant Software • Fast Casual • Quick Service Restaurants

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Description

• Lead strategy and development of administrative-facing applications and services for a B2B SaaS company. • Focus on tools that power unified commerce platform, including configuration, reporting, and maintenance. • Collaborate closely with cross-functional teams to streamline workflows and enhance user experience. • Own and drive product roadmap, prioritizing features based on customer needs and business goals. • Utilize experience in Restaurant Technology and data analytics to create impactful tools.

Requirements

• 5+ years of Product Management experience in B2B SaaS, enterprise software, or technology platforms. • Background in customer onboarding and training, with experience developing tools or processes that enhance user adoption and engagement. • Experience working with AI/ML-powered applications and services, particularly those that support operational efficiencies. • MBA or advanced degree in a relevant field, preferred (e.g., business, technology, or design). • Proven track record of leading the development and launch of successful products from concept to market, with an emphasis on administrative tools and services (e.g., configuration, reporting, onboarding, and maintenance). • Strong understanding of user experience (UX) design principles and the ability to collaborate with designers to create intuitive, user-friendly applications. • Excellent analytical and problem-solving skills, with experience leveraging data to drive product decisions and optimize performance. • Demonstrated ability to work cross-functionally with engineering, design, marketing, and customer success teams to deliver product solutions on time and within scope. • Strong communication and presentation skills, with the ability to effectively articulate product vision, strategy, and updates to both technical and non-technical stakeholders. • Experience managing a product roadmap and backlog, with the ability to prioritize features and enhancements based on customer needs and business goals. • Familiarity with Agile development methodologies and experience working closely with development teams in an Agile environment.