Senior Technical Operations Engineer

February 15

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Logo of QuickNode ⚡

QuickNode ⚡

QuickNode simplifies blockchain infrastructure for teams big and small. A lightning-fast global API provides access to 40+ blockchains and 60+ networks. Plus high-leverage tools (IPFS, QuickAlerts, Streams, Functions, Marketplace, etc.) and expert support to evolve, enhance, and push the boundaries of your app. A comprehensive blockchain developer platform trusted by top Web3 projects & businesses, QuickNode has been helping the blockchain ecosystem grow since 2017.

Web3 • Ethereum • Blockchain • P2P • Distributed Systems

51 - 200 employees

📋 Description

• QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. • Our mission is to empower companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. • The Technical Operations team ensures the stability, reliability, and performance of our production systems. • As a Technical Operations Engineer, you will maintain, troubleshoot, and enhance the performance and reliability of production systems, with emphasis on complex Web3 technologies. • Responsibilities include leading chain operations and research, providing advanced Web3 support, monitoring systems, managing SLO/SLA objectives, solving complex challenges, and collaborating with cross-functional teams.

🎯 Requirements

• Must have experience launching chains, partnering with foundations, or hands on experience with one or more RaaS. • Proven Experience: At least 5 years in Technical Operations, SRE, or a similar role, with a deep understanding of Linux/Unix systems. • Deep Blockchain / Web3 Expertise: Ability to handle complex Web3-related issues with proficiency, including troubleshooting JSON-RPC responses, analyzing validator logs, and working with chain foundations directly on improving network performance. • DevOps Experience: Proficiency in automation and configuration management tools (e.g., Ansible, Terraform, Consul), and in programming languages such as Python, Go, or JavaScript. Familiarity with containerization technologies like Docker and Kubernetes. • System Optimization: Skilled in system optimization, including benchmarking using in-house tools, cost analysis and optimization, and system-level tuning by comparing various cloud providers, hardware configurations, and kernel parameters. • Analytical and Dashboard Proficiency: Demonstrated expertise in using tools like Grafana or DataDog for detailed system analysis and monitoring, essential for proactive system management and data-driven decision-making. • SLA/SLO and Incident Management Expertise: Proven ability in defining and adhering to SLA/SLO objectives, coupled with efficient incident management using tools like PagerDuty, ensuring operational reliability and customer satisfaction. • Proactive and Hands-On Approach: A proactive mindset with a hands-on approach to problem-solving, capable of innovating under pressure and committed to reducing risks and technical debt. • Communication and Collaboration: Excellent communication skills, with the ability to collaborate effectively across teams and with various stakeholders. • Personal Attributes: High energy, resilient, with a can-do mentality and a strong work ethic. Integrity, honesty, and maturity are key, along with a commitment to continuous improvement and a self-starter attitude.

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