Quiq
Quiq is a comprehensive AI-powered communication platform designed to transform customer experience (CX) for enterprises. It offers solutions such as Customer AI Assistants, AI Contact Center, and AI Studio, helping companies to seamlessly integrate AI into their customer communication channels like web chat, SMS, and social media platforms including Apple Messages, Facebook Messenger, Instagram, and WhatsApp. Quiq's platform is built to manage enterprise-level interactions with security and scalability while aiming to enhance customer satisfaction and reduce operational costs. Quiq also supports integrations with major platforms like Salesforce, Zendesk, and Oracle, ensuring a smooth workflow for businesses in retail, e-commerce, travel, and hospitality industries. This platform enables businesses to leverage AI for optimizing customer journeys by automating and personalizing interactions, thereby increasing customer loyalty and growing revenue.
Mobile • Kik • Text-enable business numbers • live chat support
AI Engineer
March 26
Quiq
Quiq is a comprehensive AI-powered communication platform designed to transform customer experience (CX) for enterprises. It offers solutions such as Customer AI Assistants, AI Contact Center, and AI Studio, helping companies to seamlessly integrate AI into their customer communication channels like web chat, SMS, and social media platforms including Apple Messages, Facebook Messenger, Instagram, and WhatsApp. Quiq's platform is built to manage enterprise-level interactions with security and scalability while aiming to enhance customer satisfaction and reduce operational costs. Quiq also supports integrations with major platforms like Salesforce, Zendesk, and Oracle, ensuring a smooth workflow for businesses in retail, e-commerce, travel, and hospitality industries. This platform enables businesses to leverage AI for optimizing customer journeys by automating and personalizing interactions, thereby increasing customer loyalty and growing revenue.
Mobile • Kik • Text-enable business numbers • live chat support
📋 Description
• Quiq is looking for a creative, curious, and hungry software engineer who can help us grow on the next step of our journey. • In this role, you will be working on Quiq’s Services team, responsible for creating custom integrations and solutions on top of our modern, cloud-based communications platform. • Projects may include working with conversational AI designers to build smart assistants, integrating customer solutions into Quiq’s UI, and developing additional backend and frontend solutions to help tailor our product to our customers' needs. • The role may require interfacing directly with customers to understand their needs, documenting requirements and planning for successful implementations.
🎯 Requirements
• Experience with dynamic languages such as Python, Node.js, Ruby or others • Solid foundation in Computer Science (BS/MS) or significant industry experience • Understanding and experience with REST, HTTP, and contract-based APIs • Database experience, with both NoSQL and relational databases • Minimum 2 years of experience as a software developer • Strong problem-solving skills and willingness to dive into unfamiliar code • Excellent communication skills, comfortable interacting with customers
🏖️ Benefits
• Market competitive total compensation package • 100% company paid family medical and 100% individual dental and vision insurance coverage • Flexible, unlimited vacation policy • Stock options • Parental leave paid • Strong company culture • Flexible work environment with remote options
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🇺🇸 United States – Remote
💵 $130k - $190k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
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