Site Reliability Engineer

September 17, 2024

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Quorso

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Quorso is a retail transformation company that empowers store and district managers with data-driven solutions. It offers a single app that turns data into prioritized daily missions, helping managers take effective action through best-in-class analytics and intuitive workflows. Quorso facilitates real-time event-driven missions and orchestrations by integrating with multiple systems, enhancing productivity and simplifying store operations. The company is trusted by leading retailers, such as Walmart México y Centroamérica, to drive performance improvements and create a truly connected enterprise.

Business Intelligence • Performance Management • Analytics • Big Data • Business Coach

51 - 200 employees

🛒 Retail

🤝 B2B

☁️ SaaS

💰 $5.2M Series A on 2019-12

📋 Description

• Owning monitoring and logging integrations, as well as alerting capabilities by improving and automating currently manual processes • Identifying and logging discovered performance and security related issues • Working on remediation for the discovered issues related to backend and infrastructural layers, as well as maintaining documentation for remediation procedures where applicable • Participating in detailed technical implementation planning for the larger engineering projects

🎯 Requirements

• Experience of working in the role or as backend/devops engineer for at least 4 years on projects using Ruby, SQL and Kubernetes • Ability to quickly learn platform stack and staying up to date with ongoing development • Experience in proactive implementation of logging and monitoring layers to tailor them to actual platform needs based on our internal practices and external commitments • Contributing in defining SLAs, experience in setting and managing SLOs • Maintaining documentation of procedures on how to remediate known issues • Experience with raw SQL, slow query investigation on large data sets • Good knowledge of Kubernetes, Helm charts, major Azure and AWS cloud services, as well as monitoring tools (cloud native and Elastic Cloud) • Excellent debugging skills and ability to produce updates/fixes to Ruby code and optimise SQL queries • Git and Git flow approach, solid experience and understanding of main commands - branching, stashing, rebasing, fast forwarding, pushing changes • Solid understanding of Linux, navigational and search commands, regular expressions • Solid practical usage of text editors and supportive tools for efficient coding

🏖️ Benefits

• Commitment to work for at least 2 weekend days during each month (paid extra, equivalent number of day offs in lieu each following week) • Healthcare • Pension and other benefits