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• About Quote Velocity: A technology company specializing in customer acquisition in the insurance market. • Role: Senior Data Analyst focusing on Call Center Operations, bridging data and strategic decisions. • Engage with C-Level executives for critical business decisions based on data insights. • Collaborate closely with cross-functional teams and improve call center operations.
• SENIOR Level Data Analyst or Scientist with a minimum of 4 years of practical experience in Call Center Operations and Business Analytics. • Confident at interpreting complex data and adeptly communicating insights to key stakeholders and executives. • Proficient in SQL statistical languages (e.g. Python or R), Excel, and the utilization of BI visualization tools, such as AWS QuickSight. • Passion for using Business Intelligence to help solve real business challenges and grow the business. • Committed to personal growth and continuous self-development. • Thrives in a fast-paced start-up environment.
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