Inpatient Senior Customer Success Partner

May 7

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Qventus, Inc

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Prescriptive analytics • Hospital Operations • Healthcare • Lean • Performance Improvement

51 - 200

Description

• Develop and maintain relationships across client base • Lead complex engagements with matrixed teams • Build quarterly success plans with objectives and metrics • Drive engagement with the Qventus platform across customers • Sustain buy-in from core users and executives • Identify new workflows and expansion opportunities

Requirements

• Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company • Project management experience for complex implementations in the provider-side healthcare setting • Knowledge of provider-side hospital operations • A track record of applying strong quantitative and analytical skills in prior roles • Ability to travel up to 25-35% nationwide • Business development, sales, or account management/growth experience is a plus • Knowledge of the landscape of acute care patient flow processes, challenges, and solutions is a plus • Change management experience is a plus • Experience working with product managers, engineers, and technical teams is a plus