Customer Success Manager

March 12

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Logo of Qwilr

Qwilr

Qwilr is a company that provides sales proposal software designed to enhance the sales process for businesses. The software allows users to create beautiful, interactive proposals that captivate buyers and help sales teams close more deals efficiently. Qwilr integrates seamlessly with popular CRM, sales, and accounting systems like HubSpot, Salesforce, Zoho, and Quickbooks, allowing for smooth workflow automation. With the ability to track client engagement and collect payments and signatures, Qwilr provides essential insights to sales teams that drive revenue growth. The platform offers various customizable templates suitable for different industries, helping teams reduce the time spent creating sales materials and improving overall win rates.

Software as a Service • Sales Enablement Software • Proposal / Price Quote Generation Software • Marketing Software • Document Generation Software

51 - 200 employees

Founded 2015

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 $7.3M Series A on 2020-05

📋 Description

• Manage a portfolio of Enterprise and SMB customers, driving adoption, retention, and expansion through strong relationships and strategic account management. • Implement structured CSM processes, including onboarding, success plans, QBRs, and proactive check-ins. • Drive account growth by managing renewals, adoption, and expansion opportunities. • Leverage tools like Qwilr, Vitally, HubSpot to gather data-driven insights to identify churn risks. • Collaborate cross-functionally with Sales, Marketing, and Product teams.

🎯 Requirements

• 4 years of experience in Customer Success Management • Experience in SaaS-related B2B Sales or a similar industry • Expert in using CRM software (HubSpot and Salesforce preferred) • Proven track record of meeting or exceeding challenging targets • Problem-solver at heart • Ability to communicate complex ideas simply and effectively • Comfortable thrivings in remote work settings

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