Site Reliability Engineer - IV

August 6

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Rackspace Technology

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Realize the full value of the cloud.

IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• Be the technical liaison between customers and engineering resources. • Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed • Communicate effectively with both business and technical colleagues throughout the course of the project • Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked • Be a Cloud evangelist by educating a variety of customers on the value of cloud • Help customers transition to the cloud in a high-value migration approach that leverages best of breed designs and practices delivered in an agile model • Work with customers to enable a DevOps culture and modernize operations and release strategies • Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates • Participate in deep Engineering discussions to build confidence and ensure customer success when building new, or migrating existing, applications, software, and services on the AWS Cloud Platform. • Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our SAs are up to date • Traveling up to 25% of the time (for occasional project kickoff and close events, but normally the position will be remote)

Requirements

• Fluent, Bi-lingual (Spanish and English) • 2-3 years design & implementation experience with distributed applications • 2-3 years of experience in networking, infrastructure, or database Engineering • Strong, in depth understanding and professional experience with AWS, Azure, or GCP Cloud services and infrastructure. • One or more AWS professional certifications preferred. • "Hands on" experience with tooling and services related to cloud Automation, IaC, and DevOps: Terraform, Git (one or more: GitHub, GitLab, Bitbucket), CICD pipelines (one or more: GitHub actions, GitLab CICD, Bitbucket pipelines, Jenkins, ArgoCD, AWS DevOps), K8S/Kubernetes, Docker, Ansible, AWS CLI/CloudFormation Templates • "Hands on" experience with tooling and services related to Large Cloud Migrations for at least one of the following hyperscaler platforms: • AWS MGN, AWS DMS/SCT, AWS DRS • Azure Migrate, Azure DB Migrate, Azure Site Recovery • Google VM Migration/Velostrata, Google Container Migration/Anthos, Google DB Migration service • "Hands on" experience with tooling and services related to Database deployments and admin: Oracle, SQL Server, PostgreSQL • Demonstrated knowledge of software development tools and methodologies • Source code management: Git • Artifacts management (one or more): Artifactory, Nexus, S3, Blob storage, etc. • CICD (one or more): GitHub actions, GitLab CICD, Bitbucket pipelines, Jenkins, ArgoCD, AWS DevOps • Demonstrated knowledge of a software development language and/or scripting (one or more): • Scripting languages: python • OS Shell languages: • Primary languages: Javascript/Typescript, nodejs, C#, Golang, C, etc • Strong Presentation skills with a high degree of comfort speaking with executives, IT management, and developers. • Excellent communication skills with an ability to right level conversations • Demonstrated ability to adapt to new technologies and learn quickly