Technical Lead - GCP focused

April 9

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Rackspace Technology

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IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• Manage and optimize infrastructure across GCP and Azure • Design and implement cloud solutions to meet business requirements • Ensure the security, availability, and performance of cloud environments • Provide technical leadership in Citrix and Windows environments • Troubleshoot and resolve issues related to Citrix and Windows systems • Collaborate with teams to enhance and maintain Citrix and Windows infrastructure • Oversee day-to-day operations of the technical shift • Monitor system performance and ensure SLAs are met • Implement and improve operational procedures and workflows • Lead and mentor a team of L1 & L2 technicians • Provide guidance and support to team members • Conduct training sessions to enhance technical skills within the team • Collaborate with cross-functional teams to address technical issues • Work closely with other technical leads to ensure seamless integration and communication • Participate in on-call rotations and respond to critical incidents

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field • Relevant certifications in GCP, Azure, Citrix, and Windows environments • Minimum of 10 years of hands-on experience with GCP and Azure • Proven experience in Citrix and Windows environments • Previous experience in a technical leadership role • Proficient in cloud architecture and services (GCP, Azure) • In-depth knowledge of Citrix and Windows server technologies • Strong troubleshooting and problem-solving skills • Excellent communication and interpersonal skills • Strong leadership and mentoring abilities • Ability to work effectively in a fast-paced, dynamic environment