Senior UX Market Researcher - Healthcare SaaS

February 22

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+12 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Raintree Systems

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As the leading EMR for therapy and rehab, our all-in-one solution includes automated patient engagement, powerful revenue cycle management and billing in addition to flexible business intelligence. Schedule a free discovery call today! -> https://www.raintreeinc.com/schedule-a-demo

Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle

201 - 500 employees

📋 Description

• As a UX Researcher at Raintree, you’ll play a key role in driving insights that directly shape the design and experience of our products. • You’ll have the opportunity to influence the entire product strategy, translating research insights into actionable opportunities that improve both user experience and business outcomes. • This is a pivotal role, leading the way in how we embed user experience research into design and drive meaningful impact across the product life cycle. • Collaborate Closely with Cross-Functional Team. • Establish and Scale UX Research.

🎯 Requirements

• 5+ years of experience in a UX Research role, preferably with experience working within healthcare or a similarly complex domain. • Relevant degree preferred (Human-Computer Interaction, Psychology, Sociology, Communication, Information Science); advanced degree desired. • Extensive experience may be substituted for education. • Proven expertise in a variety of research methods including usability testing, ethnographic studies, interviews, surveys, and data analysis. • Strong analytical skills to interpret findings, identify trends, and generate actionable insights. • Exceptional storytelling and communication skills, with the ability to clearly articulate research findings and recommendations to diverse stakeholders. • Ability to prioritize and manage multiple research projects in a fast-paced, evolving environment. • Self-starter mentality with strong problem-solving skills, attention to detail, and the ability to work autonomously. • Experience with UX research tools and software (e.g., UserTesting, Maze, Dovetail, etc.). • Knowledge of Figma or similar design tools preferred to ensure seamless collaboration with Designers. • Comfortability with qualitative and market research methodologies. • Experience with healthcare IT systems such as EHRs/EMRs, patient portals, or clinical workflows. • Experience collaborating in a cross-functional team, especially in an Agile environment. • Familiarity with HIPAA regulations or other healthcare privacy and security requirements.

🏖️ Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA, 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave