Clinical Success Consultant

October 19, 2024

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RapidAI

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RapidAI is a company that provides AI-powered clinical decision support software, focusing on improving patient outcomes in healthcare, particularly for conditions like stroke, aneurysm, and pulmonary embolism. Their technology is designed by clinicians to enhance speed, accuracy, scalability, and security of diagnosis and treatment. RapidAI offers a suite of products and solutions that help hospitals and healthcare providers make faster, more accurate triage and transfer decisions. With solutions that integrate with existing hospital workflows, RapidAI enhances clinical trials and improves patient care and efficiency.

Medical • Healthcare • AI • Stroke • Aneurysm

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. • RapidAI is empowering physicians to make faster decisions for better patient outcomes. • As a Customer Success Consultant, you'll empower hospital teams by guiding them through seamless onboarding and product launches. • You'll be the key point of contact, providing expert training, support, and workflow optimization. • Proactively analyzing data, you'll identify opportunities for improvement and collaborate with the sales team to secure renewals and drive growth. • Looking for candidates in Northern California or the Pacific Northwest states.

🎯 Requirements

• BS/MS in Nursing • 3+ years disease-specific leadership or experience in hospital customer success function • Neurovascular leadership strongly preferably stroke program coordinator, manager • 5 years of disease-specific acute clinical care experience with at least one of the following: Stroke/PE/STEMI/emergency department leadership • Previous clinical experience in medical device/SaaS industry a bonus • Advanced disease-specific certification: SCRN/CCRN strongly preferred • Proficient in MS Office a must: PowerPoint , Excel, Word. • Ability to aggregate and analyze data for decision-making and presentations • Exceptional customer-facing and presentation skills • Ability to navigate ambiguity • Excellent interpersonal skills • Ability to manage multiple projects at once seamlessly • Willingness to be flexible/adapt to changing work environments • Ability to work in a team-oriented environment • “Hands-on,” likes to dive deep and solve problems, detailed-oriented • Willingness to work with new tools and technology

🏖️ Benefits

• RapidAI pays 100% for employee coverage & 75% for your dependent coverage for medical, dental & vision premiums. • Medical Benefits – We offer a range of policies through TriNet • Life Insurance/AD&D is 1X times your annual salary • We pay 100% for Short and Long Term Disability. • Healthcare and Dependent care flexible spending accounts are available • A 401k plan is offered through Empower • RapidAI provides $100 a month for internet/cell/phone services. • We have 11 company paid holidays! • RapidAI has a flexible vacation policy. We urge employees to take vacation! Vacation allows employees to renew, reinvigorate, and rejuvenate. • Equity - Stock Options • Incentive Compensation • And most importantly - You are joining an awesome team!