Clinical Success Consultant

October 19

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Logo of RapidAI

RapidAI

Medical • Healthcare • AI • Stroke • Aneurysm

51 - 200

Description

• RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. • RapidAI is empowering physicians to make faster decisions for better patient outcomes. • As a Customer Success Consultant, you'll empower hospital teams by guiding them through seamless onboarding and product launches. • You'll be the key point of contact, providing expert training, support, and workflow optimization. • Proactively analyzing data, you'll identify opportunities for improvement and collaborate with the sales team to secure renewals and drive growth. • Looking for candidates in Northern California or the Pacific Northwest states.

Requirements

• BS/MS in Nursing • 3+ years disease-specific leadership or experience in hospital customer success function • Neurovascular leadership strongly preferably stroke program coordinator, manager • 5 years of disease-specific acute clinical care experience with at least one of the following: Stroke/PE/STEMI/emergency department leadership • Previous clinical experience in medical device/SaaS industry a bonus • Advanced disease-specific certification: SCRN/CCRN strongly preferred • Proficient in MS Office a must: PowerPoint , Excel, Word. • Ability to aggregate and analyze data for decision-making and presentations • Exceptional customer-facing and presentation skills • Ability to navigate ambiguity • Excellent interpersonal skills • Ability to manage multiple projects at once seamlessly • Willingness to be flexible/adapt to changing work environments • Ability to work in a team-oriented environment • “Hands-on,” likes to dive deep and solve problems, detailed-oriented • Willingness to work with new tools and technology

Benefits

• RapidAI pays 100% for employee coverage & 75% for your dependent coverage for medical, dental & vision premiums. • Medical Benefits – We offer a range of policies through TriNet • Life Insurance/AD&D is 1X times your annual salary • We pay 100% for Short and Long Term Disability. • Healthcare and Dependent care flexible spending accounts are available • A 401k plan is offered through Empower • RapidAI provides $100 a month for internet/cell/phone services. • We have 11 company paid holidays! • RapidAI has a flexible vacation policy. We urge employees to take vacation! Vacation allows employees to renew, reinvigorate, and rejuvenate. • Equity - Stock Options • Incentive Compensation • And most importantly - You are joining an awesome team!

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