Marketing Operations Manager

April 10

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Raptive

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Raptive is a full-service creator media company that empowers creators and publishers to maximize their ad revenue and grow their brands. By leveraging advanced technology and deep industry expertise, Raptive enables content creators to turn their passions into profitable ventures while maintaining quality audience engagement. The company provides a range of services including ad management and business solutions, ensuring that creators receive high earnings while advancing their influence in the digital space.

Digital Advertising • Programmatic Advertising • Brand Partnerships • Video • Product Development

201 - 500 employees

🛍️ eCommerce

📱 Media

☁️ SaaS

📋 Description

• Partner with operations and sales teams to understand their process and their needs to develop solutions to drive efficiency and results, ensuring adoption of process, reporting, and technology solutions • Project management for technical projects involving proprietary and enterprise applications as well as business process implementation, leveraging project management ‘standard’ lifecycle phases, inputs, tools, techniques and outputs as appropriate to Raptive. • Assist in evolving the tech stack to meet the demand of the business including proposing systems and processes that address business requirements and challenges • Work closely with technical teams to provide requirements and solution feedback

🎯 Requirements

• 3+ years of cross-functional operations project management background • 3+ years of BA experience in a technical environment • Experience crafting operations processes in concert with systems, data and team member supports like training and documentation • Project management experience includes managing complex technical projects involving data migrations and multiple systems • Experience organizing projects that span multiple teams that work in a ticketing system • BA experience includes working with enterprise SaaS software • Strong time management skills, with the ability to lead and prioritize multiple projects under tight deadlines • Technically capable, excellent communicator with a desire to improve processes • Meticulous attention to detail, highly organized and data-driven • Curiosity and willingness to learn new things in areas that are not your expertise • Ability to effectively communicate to all levels of the organization • Change agent and motivator able to achieve alignment to a shared vision • PMP, Salesforce BA certification and/or Six Sigma yellow belt • In-depth knowledge and experience with Zendesk, Salesforce, Marketing Cloud, Salesloft, Sigma and/or Mulesoft Composer • Ability to write basic SQL