Resident AI Engineer

4 days ago

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Rasa

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natural language processing • dialogue management • NLP • NLU • AI

51 - 200

Description

• As part of Rasa’s customer support engineering team, work on site with our customers’ architects, developers, and operations staff to design, implement, and run Rasa deployments • Serve as the customers’ go-to-resource for handling all Rasa-related projects and issues • Provide proactive, consultative advice to help optimize the performance of our customers’ Rasa deployments • Help champion an environment for ongoing strategic customer success • Document customer feedback and share with Rasa’s product and engineering organization • Participate in Rasa internal training and education sessions

Requirements

• Deep technical expertise in Rasa and conversational AI development as well as on-premise infrastructure management • A minimum of 5 years professional work experience with Rasa or equivalent • Leadership or managerial experience in major transformation efforts involving significant process, organizational and technology change • Experience serving as part of a key customer leadership team, working with technical and business decision makers • Ability to act as an industry encouraging leader in both customer meetings and public settings • You will be working from the USA - East Coast to have overlap with our teams in Europe and clients in the West Coast, USA

Benefits

• Flexible hours and a dedicated remote budget • A stipend for professional development fund & 6 paid education days to help you grow within your role • Unlimited PTO • A Macbook, and other tech to help you to do your job • We have regular remote team events, as well as a company-wide offsite annually • Health benefits (USA only) // Vitality Health (UK only) // Private Health optional (Serbia Only)