Local Support Specialist - Spanish
March 15
Description
• taking calls and providing initial advice to B2B partners in Spanish language; • communicating with partners about the on-going cases, providing regular updates on the progress; • helping other operation teams with the communication in Spanish language; • handling info requests for B2B partners; • recording information in the CRM system about work done;
Requirements
• knowledge of English at Advanced level: capability of speaking on the phone in English and writing in business English; • knowledge of Spanish language at Advanced level: capability of speaking on the phone in Spanish language and handling business correspondence; • ability to learn quickly and be results-focused and stress-resistant; • multi-tasking skills; • possession of a strong sense of empathy; • professional experience in the travel industry or in a concierge agency, ТМС, DMC or tour operators (as an advantage);
Benefits
• remote work • a young and active team of super specialists • interesting and ambitious tasks that will take you to the next professional level • learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it • corporate discounts on hotels and other services
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