Local Support Specialist

October 11

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RateHawk

Travel • Hotel Booking Service • Consumer Online Service • B2B Travel Service • Hotel Booking Engine for B2B

201 - 500

Description

• Join Our Team as a Local Support Specialist at RateHawk! • Are you passionate about travel and tech? Do you speak English fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.

Requirements

• What You'll Do: • Help Our Partners: Take calls and provide initial advice to our B2B partners in English. • Provide Updates: Keep our partners informed about ongoing cases and provide regular updates. • Lend a Hand: Assist other operation teams with communication in English. • Handle Inquiries: Respond to information requests from B2B partners. • Record Details: Document all your work in our CRM system. • What We're Looking For: • Language Skills: Advanced level of English – you’ll need to speak and write fluently. • Quick Learner: Ability to grasp new information quickly and focus on results. • Multi-Tasker: Capable of juggling multiple tasks and handling stress with ease. • Empathetic: A strong sense of empathy is essential. • Travel Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage!

Benefits

• Remote Work: Work from the comfort of your home. • Schedule: 5/2 from 10 am to 7 pm UK time. • Salary: 1500 EUR gross base payment + 100 EUR gross bonus per month. • Dynamic Team: Be part of a young and energetic group of specialists. • Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. • Learning & Development: We support your growth through seminars, trainings, and conferences. • Perks: Take advantage of corporate discounts on hotels and other services.

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