Client Facing Data Scientist - Investigations

January 21

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Ravelin Technology

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Ravelin Technology is a company specializing in fraud prevention for online transactions, utilizing machine learning and human insights. Ravelin helps merchants secure payments and optimize customer experiences by tackling issues such as online payment fraud, account takeovers, refund abuse, and promo abuse. Their solutions include protecting against marketplace fraud and improving 3D Secure authentication processes, all aimed at reducing chargeback rates and enhancing security for customers. Ravelin offers comprehensive support and in-depth analytics to address evolving fraud challenges and ensure safe growth for businesses.

Fraud detection • Chargeback prevention • Machine Learning • Artificial Intelligence • Payments

51 - 200 employees

Founded 2014

🔐 Security

💸 Finance

☁️ SaaS

📋 Description

• Who are we? • Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. • Our goal is to make online transactions safer and help our clients feel confident serving their customers. • And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. • We really value work/life balance and we embrace a flat hierarchy structure company-wide. • Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews. • If this sounds like your cup of tea, we would love to hear from you! • We are currently looking for a Data scientist to join a fantastic team of client-facing data scientists and client support analysts on a 1 year fixed term contract. • You will be working with data scientists and crime analysts to discover patterns and trends concerning fraud in our clients' data. • In this key role, you'll be applying exploratory analysis to form realistic and useful narratives from data, asking “why” as well as “what” and “how". • You will interact directly and indirectly with clients to help them understand what is happening with their fraud, and help us to target our efforts ever more precisely. • Responsibilities • Work directly with clients to provide fraud analytics and ML model insights • Analyse datasets with millions of rows to identify fraud patterns, trends and emerging threats to improve client performance • Discuss specific fraud problems with clients, in order to deeply understand how they manifest and to propose effective and elegant solutions • Prepare reports and present findings of analysis to clients when required • Identify new model features and improve model performance • Optimise the performance of our graph networks using network analysis • Get hands on experience with our cloud infrastructure and make the most of the available tools for enhancing our clients’ data and performance • Build and automate internal tools in Python for optimising and improving our analytical capabilities

🎯 Requirements

• Experience or training as a data analyst, intelligence analyst or data scientist • Strong critical thinking skills, intuitively curious and able to diagnose data issues • Strong communication and presentation skills • Diligence, attention to detail, ability to prioritise and follow through on tasks • Experience with SQL - ability to run complex queries to answer your own questions • Have experience with Python for data analysis (object-oriented programming experience is a bonus!)

🏖️ Benefits

• Equity in the Company — Share in our growth and success as we scale together. • Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support. • Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind. • £1,000 Annual Wellness and Leanring Budget — Prioritise your health and well-being with funds for fitness, mental health, and more. • Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us. • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you. • Mental Health Support via Spill — Access professional mental health services when you need them. • Aviva Pension Scheme — Plan for the future with our pension program. • Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact. • Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week. • Cycle-to-Work Scheme — Save on commuting costs while staying active. • BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk. • Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget. • Fortnightly team lunches - Randomised group of people from across the company, virtually (via Deliveroo) or in-person • Access to BorrowMyDoggy • Tax efficient bicycle purchase through the Cycle-to-Work scheme