Ritchie Bros.
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
Auctions • Transportation • Construction • Mining • Forestry
Total Loss Customer Care Specialist
3 days ago
🌽 Illinois – Remote
💵 $21 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Ritchie Bros.
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
Auctions • Transportation • Construction • Mining • Forestry
📋 Description
• Responsible for understanding and supporting the process of obtaining vehicle title transfer paperwork required to process salvage on behalf of vehicle providers. • Assist vehicle owners and stakeholders to keep them informed of the process, answer questions while leveraging tools provided.
🎯 Requirements
• Must possess the ability to craft sound and concise sentences and exhibit superior customer service. • Must be able to type 40+ WPM. • Must be detail-oriented with all assigned work. • Display a team player mannerism. • Provide excellent customer service. • Be a quick learner who is highly organized and adaptable and open to change. • Have strong research and problem-solving skills. • Ability to work under pressure and meet deadlines. • Ability to adapt to constant change.
🏖️ Benefits
• Medical, dental, vision, and basic life insurances. • 401k plan with 100% matching for the first 4% contributed. • 15 days of PTO each year.
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