Platform Operations Specialist

5 days ago

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

💵 $82k - $87k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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RCX Sports

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RCX Sports is the premier youth sport operating partner of professional sports leagues, providing officially licensed uniforms, resources, and dedicated support to league operators. With a focus on empowering youth engagement, RCX Sports manages youth leagues for NFL FLAG football, Jr. NBA/Jr. WNBA basketball, and MLS GO recreational soccer, among others, serving over 2 million young athletes in North America. Their technology-driven solution simplifies league management, helping operators enhance their programs and create impactful sports experiences for children.

Digital Registration • Event Promotion • Event Management • Marketing Strategy • Youth Sports

51 - 200 employees

Founded 2019

⚽ Sports

📚 Education

👥 B2C

📋 Description

• Position Summary: • RCX Sports is experiencing an explosive phase of growth, expanding its impact on youth sports across the country and into new international markets. • Through a platform-driven approach, we empower a growing network of League Operators to deliver safe, organized, and—most importantly—fun recreational league experiences across NFL FLAG, MLS GO, Jr. NBA Leagues, NHL Street, and emerging pilot programs. • The Platform Operations Specialist will play a pivotal role in optimizing cross-functional collaboration and driving operational efficiency across key platform functions. • This role will provide hands-on support in scoping projects, tracking progress, mitigating risks, and ensuring that initiatives launch on time, within budget, and with measurable outcomes. • Acting as a central liaison between Growth, League Success Management, Program Management, Marketing, and Tech teams, the specialist will streamline workflows, enhance communication, and translate data-driven insights into actionable strategies that fuel growth and improve customer experience. • The ideal candidate is a strategic thinker with a strong background in business operations, project management, and data analysis.

🎯 Requirements

• Bachelor's degree or equivalent work experience preferred • Required Experience (At least 4 years): • Business Operations or Strategy: A background in business operations, process optimization, or strategy development is essential to streamline workflows, implement automation, and drive operational efficiencies. • Project Management: Strong background in managing cross-functional projects and working with multiple go-to-market and or tech departments to execute on business objectives. • Data Analysis & Insights Generation: Experience in analyzing data, identifying trends, and turning insights into actionable strategies. • Preferred Experience • Sales & Account Management: Prior experience in sales operations, account management, or customer success is a bonus for understanding customer needs, driving retention, and identifying upsell opportunities. • Collaboration Systems: Prior experience with collaboration tools such as Notion, Slack, Asana, Jira, Confluence and or Microsoft SharePoint preferred

🏖️ Benefits

• Travel: Less than 10% • Work Schedule: Monday-Friday (Occasional nights and weekends as needed) • Work Location: Remote