Digital Operations Engineer

January 28

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Logo of Reach plc

Reach plc

Reach plc is a leading media and publishing company, known for creating trusted, quality content across a range of print and online brands. Operating primarily in the UK and Ireland, Reach plc reaches a significant portion of the online population and holds a strong audience ranking. The company is committed to responsible business practices with a focus on diversity, inclusion, and protecting the environment. Reach plc’s diverse brand portfolio includes more than 120 print and online media brands, emphasizing its influence and reach in the media landscape. The company keeps shareholders informed with regular updates and reports on financial performance, corporate governance, and strategic initiatives.

1001 - 5000 employees

Founded 1836

📱 Media

Description

• Providing high-level technical support to employees through phone, email, Google chat, or remote access. • Handling a variety of tasks, prioritizing them as needed, and communicating effectively. • Contributing to improving processes and collaborating on the team Knowledge Base. • Leading and assisting in mini-projects to ensure products are delivered by launch dates. • Managing high-priority incidents under pressure and conducting post-incident reviews.

Requirements

• Strong written skills for clear documentation and email communication. • An intermediate level of technical knowledge in PC, mobile, and web applications is essential. • Understanding of internet operations and functions. • Experience with content management systems is a plus! • Flexibility required as rota cover is needed during business and out-of-office hours, sometimes at short notice.

Benefits

• Help saving for your retirement - join our pension scheme and we’ll match contributions up to 6% • 25 days’ holiday per year when you join. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. • Holiday Purchase Scheme • Giving back day - an additional day’s leave each year to support a cause close to your heart • Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment • Private Healthcare Cash Plan - free health cash plan so you can claim back cash for a range of medical expenses • Wellbeing support - including a 24/7 employee assistance programme (EAP) for you and your nearest and dearest • Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes • We are also a member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels

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