Readymode
Readymode is a comprehensive call center software provider offering a hybrid-cloud solution for both outbound and inbound calling. Known for its advanced predictive dialer, it helps businesses connect with more leads in less time by optimizing dialing speeds. The software also includes an integrated CRM, security and compliance features, and real-time reporting and analytics. Designed to enhance productivity and streamline operations, Readymode serves various industries including real estate, healthcare insurance, solar energy, and business process outsourcing (BPO). The platform is user-friendly and supports seamless integrations with numerous tools, aiming to improve customer engagement and business growth.
Contact Center Solution • Call Center Software • Predictive Dialer Software • Workforce Management • Call Center CRM
Senior Backend Software Engineer
February 8
Readymode
Readymode is a comprehensive call center software provider offering a hybrid-cloud solution for both outbound and inbound calling. Known for its advanced predictive dialer, it helps businesses connect with more leads in less time by optimizing dialing speeds. The software also includes an integrated CRM, security and compliance features, and real-time reporting and analytics. Designed to enhance productivity and streamline operations, Readymode serves various industries including real estate, healthcare insurance, solar energy, and business process outsourcing (BPO). The platform is user-friendly and supports seamless integrations with numerous tools, aiming to improve customer engagement and business growth.
Contact Center Solution • Call Center Software • Predictive Dialer Software • Workforce Management • Call Center CRM
📋 Description
• Be part of an agile team to develop a scalable, highly available application platform • Participate and contribute to requirements analysis and grooming • Understand performance and scalability principles and apply them when developing software • Backend feature development from API implementation all the way through the middleware and backend platform • Document and communicate clearly architecture and implementation solutions • Work closely with product managers, testers, and application architects • Troubleshoot, harden, support, and evolve current platform in production
🎯 Requirements
• Bachelor Degree or higher in Computer Science, Software Development or related fields • Strong Computer Science fundamentals in design, data structures, algorithms, problem solving and complexity analysis • 7+ years of industry experience in server-side development • Experience architecting, developing and deploying internet scale, distributed and mission-critical services • Strong understanding of event-driven systems and architectures • Experience in designing and implementing asynchronous applications • Experience in designing and implementing microservices architectures • Experience in applying design patterns and separating concerns in a distributed system • Experience in designing and implementing AWS cloud native applications • Experience in designing and implementing RESTful interfaces • Experience working with MySQL Or other Relational Databases • Proficient in one of the following popular eco-systems JavaScript: Node.js and TypeScript Java ecosystem: Quarkus, Spring Boot • Experience working on the Frontend with React and typescript is desired • Experience working with Websockets is desired • Experience with the LAMP Stack is desired • Experience working within an Agile/Scrum team • Positive, self-motivated, and enthusiastic attitude with a strong sense of ownership • Strong communication skills, both verbal and written • Fluent in the English language
🏖️ Benefits
• The tools you need to get the job done - company computer sent to you! • Group RRSP matching • A full benefits package that starts day 1 • Opportunity to participate in our Employee Stock Option Plan • An education and training grant in your second year • Work/life balance • Remote and Flexible Work Opportunity
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